Welcome to DriveShield Warranty. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using our Site or purchasing any services from DriveShield Warranty, you agree to be bound by these Terms.

1. Services Provided

DriveShield Warranty offers vehicle service contracts (commonly referred to as extended warranties) that provide coverage for mechanical breakdowns after a manufacturer’s warranty expires. Services may vary based on plan level, vehicle eligibility, and selected coverage.

2. Eligibility

Our services are available only to individuals who can form legally binding contracts under applicable law. By using this Site or our services, you represent and warrant that you are at least 18 years old.

3. Website Use

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site. You must not:

• Engage in any unlawful or fraudulent behavior.

• Upload or transmit viruses or any malicious code.

• Attempt unauthorized access to any portion of the Site.

4. Contract and Plan Details

When you purchase a DriveShield Warranty plan, you will receive a Vehicle Service Contract (VSC) that governs the relationship between you and the plan administrator. All coverage details, terms, exclusions, and limitations will be outlined in the contract provided.

It is your responsibility to review and understand the VSC prior to purchase. Plan coverage may vary based on vehicle mileage, age, and condition.

5. Claims Process

To file a claim under your DriveShield Warranty plan, you must:

• Contact the claims department before repairs are made.

• Authorize diagnosis at a licensed repair facility.

• Follow all procedures outlined in your service contract for claims approval and repair authorization.

Failure to follow claims procedures may result in a denial of coverage.

6. Payments and Refunds

• Payment plans are subject to the terms outlined during enrollment.

• Cancellation terms, refund eligibility, and administrative fees (if any) will be disclosed in your Vehicle Service Contract.

• Refunds are processed according to state-specific laws and individual contract terms.

7. Limitation of Liability

DriveShield Warranty will not be held liable for any indirect, incidental, or consequential damages arising out of or related to your use of our services or website, including, without limitation, loss of profits, data, or goodwill.

8. Dispute Resolution

Any disputes arising under these Terms or related to any services will be resolved through binding arbitration in the State of California, according to the rules of the American Arbitration Association.

9. Modifications to the Site and Terms

We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time. Changes to these Terms will be effective upon posting. Continued use of the Site constitutes acceptance of those changes.

10. Contact Information

For questions, concerns, or assistance, please contact us:

DriveShield Warranty
5173 Waring Road, #54 San Diego, CA 92020
Email: info@driveshieldwarranty.us
Phone: 888-812-1849